Working life

1. What lead you to your role working at Sue Lambert Trust?

I chose to work for Sue Lambert Trust after a very varied career in both public and private sectors, one of my most rewarding jobs in the past had been working for another charity – when that job ended I made a conscious decision to seek out another local charity that had a proven reputation in providing a range of support assisting in empowering people to be able to cope better in life… hence my choice of SLT.  It is great being even a very small part of that process.

2. How would you summarise your role at SLT?

I have an extremely diverse role – being part of Service Support; I provide all the usual administrative tasks to enable staff and counsellors to carry out their roles effectively, by giving them up-to-date information on bookings, attendance, cancellations, and any other related client issues.  My role includes – dealing with client and counsellor enquiries via telephone and email.  Data inputting.  Attending/setting up meetings, keeping abreast of policies and procedures and of course training as required.  I also do room and building checks (and security), clean and tidy all areas (Health & Safety), do fire alarm and emergency lighting tests (I am also a Fire Warden). I monitor and report building issues to the landlord. Order stock, empty bins and put out/get in the dustbin. Research and provide resource information for counsellors and clients. Plus, I ensure relevant signs and posters are displayed, for client information.

3. What do you like most about working for Sue Lambert Trust?

The job is so diverse, I never know what a new day will bring.  It can be challenging at times, and I often need to deal with very emotional clients, but the best thing is being in a position to be able to help and support people – both colleagues and clients.

Home life

1. What do you like doing in your spare time, what are your hobbies or interests outside of work?

My main interests have changed quite a bit in the last few years sadly – partly due to Covid and a poorly knee.  As I am no longer actively acting, I write murder mysteries (occasionally), I read (classic novels mostly), watch TV (old films of course!!), play Samurai Sudoku and I enjoy meeting up with friends.

2. What’s your favourite food or meal?

Egg and chips, though I do like lasagne and chilli.

3. What’s your favourite place to visit in Norfolk?

North Norfolk (Stiffkey).

4. If you could go anywhere in the world, where would it be?

I have always wanted to go to Machu Picchu (due to a very early fascination with the Incas) – and contrastingly the Isle of Skye.