1. What lead you to your role working at Sue Lambert Trust?
I chose to work for Sue Lambert Trust after a very varied career in both public and private sectors, one of my most rewarding jobs in the past had been working for another charity – when that job ended I made a conscious decision to seek out another local charity that had a proven reputation in providing a range of support assisting in empowering people to be able to cope better in life… hence my choice of SLT. It is great being even a very small part of that process.
2. How would you summarise your role at SLT?
I have an extremely diverse role – being part of Service Support; I provide all the usual administrative tasks to enable staff and counsellors to carry out their roles effectively, by giving them up-to-date information on bookings, attendance, cancellations, and any other related client issues. My role includes – dealing with client and counsellor enquiries via telephone and email. Data inputting. Attending/setting up meetings, keeping abreast of policies and procedures and of course training as required. I also do room and building checks (and security), clean and tidy all areas (Health & Safety), do fire alarm and emergency lighting tests (I am also a Fire Warden). I monitor and report building issues to the landlord. Order stock, empty bins and put out/get in the dustbin. Research and provide resource information for counsellors and clients. Plus, I ensure relevant signs and posters are displayed, for client information.
3. What do you like most about working for Sue Lambert Trust?
The job is so diverse, I never know what a new day will bring. It can be challenging at times, and I often need to deal with very emotional clients, but the best thing is being in a position to be able to help and support people – both colleagues and clients.
1. What do you like doing in your spare time, what are your hobbies or interests outside of work?
My main interests have changed quite a bit in the last few years sadly – partly due to Covid and a poorly knee. As I am no longer actively acting, I write murder mysteries (occasionally), I read (classic novels mostly), watch TV (old films of course!!), play Samurai Sudoku and I enjoy meeting up with friends.
2. What’s your favourite food or meal?
Egg and chips, though I do like lasagne and chilli.
3. What’s your favourite place to visit in Norfolk?
North Norfolk (Stiffkey).
4. If you could go anywhere in the world, where would it be?
I have always wanted to go to Machu Picchu (due to a very early fascination with the Incas) – and contrastingly the Isle of Skye.